CGH
Medical Center in Sterling, Illinois, wanted
an efficient, cost-effective way to meet their
Quality, Performance Improvement (PI) and Risk
reporting requirements for their organization.
For external reporting of Core Measures, they
used a proven and endorsed ORYX system, MIDAS+
CPMS. For internal management reporting,
they had assembled several Excel spreadsheets
and Adobe PDF documents and printed them for
monthly and quarterly committee meetings. This
process was time consuming and cumbersome, and
by the time the information reached its intended
audience, it was already dated. CGH searched
for a better reporting system and found Statit
Performance Indicator & Management Dashboard
(piMD)™ and Statit
Physician Profile & Review (PPR).
Kristie Geil, Director of Risk and Quality
for CGH, led the implementation efforts for
Statit piMD and Statit PPR. Each month, she
and her staff spent hours exporting data from
various hospital systems, keying the data into
spreadsheets, and creating color-coded reports
on provider and departmental performance and
risk measures. When Statit personnel arrived
to train Kristie and her staff on Statit piMD
and Statit PPR, there was skepticism about the
ability to recreate these complex scorecards
and profiles in Statit in just three days. In
only three days? That's right, three days!
First on the agenda was to create, in Statit
piMD, the same provider and departmental scorecards
currently being distributed to CGH managers.
Statit's ability to connect to databases and
data files of nearly any type, anywhere on a
health system's network, enabled Kristie and
her staff to create a full set of Core Measure
indicators, along with drill-down capability
to individual providers and departments, by
the end of the first day of training. Automated
SPC analysis from multiple data sources; that
was one day.
The second day was spent setting up additional
data sources and creating more indicators, and
organizing indicators into scorecards for groups
of providers by specialty peer groups. Complete
provider scorecards; that's two days.
The third day focused on creating indicators
with multi-level drill-down capability to encounter-level
detail records. This drill-down functionality,
called Root Cause Analysis in Statit PPR, will
enable providers and department managers at
CGH to view individual encounter records for
indicators that contain encounter data. A key
use of this drill-down capability is to identify
"fall outs" in Core Measures. Drill
down to encounter level data; that's three days.
Melissa Cushman, Quality and Case Management
Assistant, was a key participant in the implementation
of Statit piMD and Statit PPR. She also spent
considerable time each month to create these
Quality, PI and Risk reports. By implementing
Statit piMD and Statit PPR, Melissa estimated
that she could reduce time spent on these reporting
tasks by possibly 8 hours or more each month.
This time reduction would be a result of Statit's
automated data retrieval capabilities and SPC
chart generation. No more rekeying data and
manual color-coding cells in Excel!
By the end of the third day, Kristie and Melissa
had created almost 100 indicators from various
data sources, representing nearly all of the
provider and departmental scorecards they had
been distributing. Additionally, they had created
several new indicators that had not existed
prior to Statit piMD and Statit PPR, which provided
drill-down from aggregate data to individual
provider or department. And yes, this was all
in just three days.
