Subscribe to Statit Bulletin, our quarterly SPC/Quality Resource e-newsletter
Your Name:
E-mail:
Organization:
 


Kids Learn About Quality in a Fun Activity


By Kim Shopper, External Communications Specialist, North Kansas City Hospital

The Performance Improvement Department located at North Kansas City Hospital in Missouri used Statit piMD™ in a quality assurance demonstration for children attending Take Your Child to Work Day on April 24.

Each year North Kansas City Hospital hosts a Kids' Academy in recognition of Take Your Child to Work Day. This year, children ages 7 to 14 rotated through eight stations with no more than 15 children per group. Hospital departments managed each station and presented a program related to their role in the hospital. The Laboratory presented on proper hand washing. Pharmacy staff asked children to sort "pills" (candy) into bottles. Cardiac Rehab connected children to monitors to see their hearts react to exercise. Nutrition Services helped kids prepare a healthy snack. The Emergency Department conducted ambulance tours, and Security staff talked about keeping everyone safe in a hospital.

The Performance Improvement Department used Statit piMD in a quality assurance demonstration using building blocks. Staff members labeled three computers: Red Machine, Yellow Machine and Blue Machine. Each computer had a box of pre-selected samples of LEGOS®. Each sample was a plastic bag containing LEGOS® the color designated on the machine's sign and also some white blocks. There were a total of 20 LEGOS® in each bag. The white blocks were the "defects". The students counted the white blocks and entered the number of defects. The number of white blocks in each bag ranged from 0 to 6.

Each computer contained a copy of a database created using Microsoft® Access. When students began at the computer they first entered their name, age and received a worker ID. They opened a different form and entered their worker ID, the date, time and the number of white blocks in the sample. Then, they clicked on a button that ran a macro opening Statit piMD™ using ExecNowDirectLive to open an indicator for LEGOS® Quality Control in scorecard mode. They were able to see a graph of the percent of defects produced by their machine. Next, they opened another form and reset the color mix for the machine based on the percent of defects. For this activity, the samples were pre-selected so changes in the color mix setting didn't actually change the next sample.

An indicator was set up in Statit piMD for each machine with a query in the database as the data source. A user was created, called LEGOS® Quality Control, with the password "quality". A view was constructed that displayed just the scorecard for the three machines. The students could see the changes in their samples as well as the changes in the other machines.

Overall students enjoyed this exercise. Our goal was to allow the students a chance to use computers in a way that their parents might use them at work and to see how monitoring a process can elicit change.


For more information on Statit's performance improvement solutions and services, please call (541) 752-4500 or send email to .