|Commonly Used Graphs Versus Control
by Marilyn Hart, PhD and Robert
F. Hart, PhD
In order to look at data to make
comparisons, two commonly used graphs are the bar chart
and the box-and-whisker plot. The bar chart simply plots
the frequencies of the various measurements. The box-and-whisker
plots may give some hint as to the shapes of the various
distributions, but neither the bar charts nor the box-and-whisker
plots tell whether the differences between surgeons
should be attributed to special-cause variation or common-cause
variation. The control chart method addresses this critical
|Continuous Quality Improvement Dashboards
- What's the Big Deal?
rapid growth and proliferation of managed care organizations
in the healthcare industry has caused many public health
agencies, providers, employers and consumers to question
the quality of healthcare and the consequences for patient
safety. The mantra for healthcare quality can be categorized
into one simple statement; predictable quality at a
predictable cost. Webster defines "predict" as "to declare
or indicate in advance...foretell on the basis of observation,
experience or scientific reason." With so many dashboards
available today, what's the big deal? All reporting
platforms provide us with the needed information to
"predict quality." Pick one and you're good to go...right?
Not so fast...
|Integrating Performance Improvement
into Your Intranet Pages, MS Office Docs and Corporate Reporting
A key component to improving process quality and
outcomes is to make sure that everyone with a stake
in the process has easy access to the current information.
It is also important that each process has a designated
expert that is responsible for assessing the process
performance and making adjustments. Statit piMD
provides these critical pieces
for managing Process Improvement. It also allows
various systems to access this important information
so that it is easily accessible via the existing corporate
Here's a link that can be added
to any intranet page. This will bring up an
Indicator Trend Matrix and allow the user to click
and view the details for any of the indicators.
Core Measure Performance
You can also add live thumbnails
to your pages. These thumbnails are automatically
updated whenever new data is available or the process
expert makes assessments, action plans or identifies
process changes. You can click on the thumbnail
to bring up the detailed output.
|Effective Use of Control Charts
There are many uses of the control
chart and many benefits. Douglas Montgomery
- Control charts are a proven
technique for improving productivity
- Control charts are effective
- Control charts prevent
unnecessary process adjustment
- Control charts provide
diagnostic information, and
- Control charts provide
information about process capability.
Donald Wheeler lists 5 uses
for control charts:
- Report Card Charts
- Process Adjustment Charts
- Process Trial Charts
- Extended Monitoring Charts
- Continual Improvement Charts
Read on for more info
on effective use of control charts...
|Statit Performance Indicator &
Variation. Automation. Results! Statit piMD is
the first web solution for continuous quality improvement
(CQI) reports, targeted at healthcare organizations. For your convenience,
we have provided an opportunity for you to take a tour
of this highly touted quality improvement solution. Simply enter piMD.statit.com in
a browser window. Once you are on
the site, read the information to the right and upon
completion, click "Start piMD Demo."
In the right hand side or result
window, you will see a "Dashboard View." By simply clicking
on the choices in the navigation window to the left
(Dash Board, Score Card, Find Indicators, Indicator
Performance by Class or Indicator Trend Matrix), you
will find additional information about that choice. Most folks go through
the many examples and stop there. Yet, if you do,
you'll be missing a great deal of additional value! Why...there's another
folder with more benefit and value.
Click on the folder "Additional Examples." Here, you will
find information pertaining to Comments/Corrective Actions
& Phases, My Indicators, Publish to Directory and
Publish to MS Word. By clicking on
each of these, you will find additional information
to help with your "quality journey."
As always, Statit Software stands
ready to help in any way you may need, including a personalized
demonstration or simply talking with a live person about
your needs and how Statit may be of assistance. Call us at (541) 752-4500
or send us an email at firstname.lastname@example.org. We thank you for
your interest and look forward to working with you!
|Visit us at NAHQ!
Mark your calendar for September 9-11, 2007! We hope
to see you all at the National Association for Healthcare
Quality (NAHQ) 32nd Annual Educational
Conference and Exhibit
. NAHQ is the nation's
leading organization for healthcare quality professionals.
Founded in 1976, NAHQ currently comprises more than
5,000 individual members and 100 institutional members.
Its goal is to promote the continuous improvement of quality
in healthcare by providing educational and development
opportunities for professionals at all management levels
and within all healthcare settings.
Join Statit Software in booth #216 at this year's conference,
September 9-11, in Boston, MA. We will be conducting brief,
informative presentations during exhibit hours of the
show. The schedule will be as follows:
Mon, Sep 10:
- 10:05a - The Importance of CQI Dashboards
- 12:25p - Automating Quality Reporting Using Excel/MS
- 12:55p - The Role of the Expert
- 2:50p - Building Personalized Scorecards and Notifications
Tues, Sep 11:
- 7:40a - Understanding Root Cause
- 10:35a - The Role of the Expert
After meeting with Statit Software, participants
should be better able to:
- Understand how to share performance improvement
analyses throughout the healthcare organization
- Create dashboards, scorecards and trend output utilizing
- Provide accountability to "experts" to interactively
create comments and corrective actions when necessary
- Automatically send alerts when targets are missed
or special cause variation exists in a critical process
- Derive knowledge to support timely, data-driven
Statit Software staff will be on hand to hold one-on-one
meetings. Request your meeting!
|Statit Software is Expanding!
To meet the needs of our healthcare customers, Statit
Software has two strategically important positions available
for immediate hiring. We offer remarkable careers for
remarkable people. Our culture includes respect,
teamwork and fun. Please review the positions and
let us know of your interest and/or questions.
Senior Application Engineer - deadline August 13, 2007
|Statit piMD 3.0 Released!
Software is pleased to announce the release
of Statit piMD™ 3.0, the latest version of its leading
web solution for performance improvement initiatives for
Hundreds of healthcare organizations throughout
the U.S. and Canada use Statit solutions to access,
analyze, correct and interpret quality data. Read the full press
to see why you should too!
Contact us to request
your personalized demonstration
|Statit Software Solutions Now Available
on GSA Contract
Statit Software, Inc., the premier provider of
statistical process control (SPC) technology for quality
improvement, is pleased to announce the addition
of our performance improvement software products to the
GSA Contract. We worked closely on this with our
government reseller, Symmetry Services Group, a woman-owned
small business in Vienna, Virginia.
Successful Performance Improvement Initiatives: The
Role of the Expert
In this complimentary
webinar, you will learn why and how your
process expert plays a critical role in driving strategic
improvements throughout the organization.
What is a "process
What are their key
What tools are needed
to help the process expert with their responsibilities?
How is the information
disseminated in "real time"?
The webinar will help
you understand how Statit Software and its Performance
Indicator & Management Dashboard (piMD) solution provides
the tools necessary for "process expert accountability"
and meaningful performance improvement success.
Two sessions will be held on Wednesday,
August 22. Content will be identical.