Manufacturing for Quality—The Value of Integrated MES and SPC: A Case Study


Manufacturing Execution Integrated with Inline SPC Reduces Cost of Quality and Improves First-Pass Yield

The Image Sensor Solutions (ISS) division of Eastman Kodak had a challenging task ahead of them: To ensure quality while maintaining flexibility to meet changing production demands, ISS endeavored to systematically replace its legacy shop floor tracking system with a flexible and scalable Manufacturing Execution System (MES) for its image sensor products. The new system would help improve yield, increase production visibility, decrease operational costs and bring products to the market faster.

At Kodak ISS, factory and process optimization are critical to operating in an environment driven by: higher customer expectations for on-time delivery, demand for reduced product costs, increasing pressure on the bottom line, and the requirement for high factory yield. In such a highly complex and demanding manufacturing environment, where a wide variety of products are manufactured at numerous specifications, business success depends on flexibility and instant traceability, real-time monitoring of equipment and process data, constant fine-tuning of process efficiency and optimizing overall product yields. For Kodak, the main business objective was to improve economic performance while building upon the Six Sigma methodology.

Kodak ISS develops, manufactures and markets image sensors for high performance imaging markets. The division makes solid state charged-coupled device (CCD) and complementary metal oxide semiconductor (CMOS) image sensors for applications ranging from satellite and medical imaging solutions to digital cameras and machine vision products.

In pursuit of continuous process improvement
Six-Sigma is a methodical, data-driven process designed to determine what a company’s customers expect and then to deliver on those expectations by eliminating product defects. Six Sigma maximizes shareholder value by achieving the fastest rate of improvement in customer satisfaction, cost, quality, process speed, and invested capital. Kodak ISS quickly realized Six Sigma alone could not bring a process under statistical control, increase process throughput and improve return on assets.

The solution to these challenges may be realized through establishing a manufacturing infrastructure that focuses on the alignment of technology, a flexible manufacturing execution system (MES), and an integrated online statistical process control system. Combined these elements can deliver variability reduction, cycle-time reduction, and ultimately cost reduction.

A flexible and scalable manufacturing execution system is able to manage, monitor, and synchronize manufacturing activities across globally distributed plants, and integrate them in real-time with core business processes. The system will enable manufacturers to respond rapidly to changing demand, optimize the use of production assets and quickly ramp up the production of new products.

Readily accessible information built upon accurate data collection is equally essential to supporting process improvements and manufacturing variability reduction. This is important due to the fact that rapid technology changes where products and processes are becoming more complex often results in increased process variability and lower yield.

After a careful analysis of the solutions available in the marketplace, Kodak ISS chose a manufacturing execution system with integrated statistical process control to simultaneously collect real-time manufacturing data and perform real-time statistical analysis. This enabled dynamic feedback and closed-loop process improvement, in addition to providing customized control charts to operators and executives alerting them real-time to potential quality issues.

Features of an integrated MES and SPC System
Kodak's image sensors are used in a wide variety of products. As a result, they must manufacture them to meet numerous specifications. The unique characteristics of its product lines and the stringent quality guidelines require Kodak ISS to constantly verify their product fabrication processes and make sure that the resources are performing within engineered limits. Defining the key requirements of a Web-based system that would help enforce a standardized process was a daunting challenge. After careful evaluation and following a rigorous Six Sigma process, the quality engineers at Kodak ISS put together a detailed plan of reorganizing the quality process and revitalizing the fundamental principle of quality: “Do it right the first time and leverage the right tools.” The team put together a detailed requirement specification for an integrated MES and SPC system.

The key requirements of this integrated system were:

  • In addition to classical WIP tracking, the integrated system must manage the execution of a schedule within the plant, directing plant personnel, equipment and recording actual progress at a granular level. It also must manage multiple changes or revisions in the manufacturing process, including revision management for products, routings, specifications, instructions, data collection, etc.
  • In addition to process modeling capabilities, the system should have the capability to configure both the logic and data attributes of objects for each block of the model. Configurable logic provides the ability to change the detailed processing logic at each step of the process model without changing the source code. Configurable logic alone is not enough. The system must provide ability to configure objects to support the addition of data elements to complement the basic set of elements for process modeling and tracking.
  • The system should be integration ready, designed bottom-up with extensible & scalable architecture, and must have the propensity to handle high volume transactions. The system should allow standard manual entry of data but also easily integrate to equipment.
  • The integrated system should be able to operate in a way where live production information from the manufacturing execution system is fed directly into the SPC system to identify, analyze, and solve potential problems while production continues - before equipment is shut down, material is scrapped, and production time is lost. Engineers must be able to configure SPC control charts that are automatically updated when quality data is collected. Operators can then view real-time charts to provide immediate feedback, and engineers can review historical charts when analyzing specific events.
  • The SPC system must apply statistical process control to quality and defect data during the manufacturing process. The control charts and statistical rules must be user-defined from a robust library. Violation of a rule must cause an alarm, and must also trigger actions such as generating an alert for analysis and follow-up, changing the status of a machine, or placing material on hold.
  • Operators must be able to add annotations to explain exception conditions, and mark anomalies for exclusion from statistical calculations. Corrective action plans must be displayed automatically to accelerate problem resolution.
  • Finally, Engineers must be able to analyze data by applying various SPC analyses without impacting the high transaction response time needed in production. Data needs to be analyzed in off-line specialized applications and therefore needs to be easily exported.

Live with a flexible MES system with Built-In SPC system
Today, an integrated MES and SPC system* is running in concert with other enterprise applications at Kodak ISS. The system provides visibility of the entire production process to aid in throughput management and capacity planning, as well as real-time data collection and operational analysis capabilities. Individual lots and work-in-process inventory are tracked in real-time through each step of the production flow as it happens. At Kodak ISS, The process steps are equipment-based, so the system tracks the lot along with the piece of equipment that it is processed through. In addition, data is collected against that equipment along with all the relevant test data. The MES system traces the physical movement and cycle time of each process step, tracking product movement by lot. Terminals with merely Internet Explorer-based browsers provide visibility of the status of each lot. An electronic change order system allows engineers to highlight changes to the production process directly to the operator on the production line. The electronic problem reporting system tracks process issues for each lot, actions taken against the lot, and the final disposition.

An inline SPC system, tightly integrated with the MES system, monitors statistical exceptions in real-time. Operators are prompted to enter data at various steps of the production process by the MES system. This data is then used to dynamically generate inline SPC charts. The charts are instantly displayed to the operator and out-of-control events may immediately cause a lot to be held, a machine’s status to be changed or one of another set of predefined actions to occur. Additionally, an out of control action plan is displayed to initiate investigation.

Everything starts with a Parametric Data Definition (PDD). The PDD defines the data fields that will be collected during the build process and the data structure those fields will be stored in. Kodak ISS has 14 unique tables to store the SPC data. The system’s ability to separate the SPC data into specific tables makes the real-time analysis and feedback much more efficient, because the table sizes are optimized.

A Data Collection Definition (DCD) references a PDD. The DCD is referenced by transactional objects within the MES system. A Specification object specifies the DCD used for data collection when a move-in, move-out, or other transaction is executed.

The DCD is also referenced by an SPC Chart Group. The SPC Chart Group identifies the charts that will be displayed following the data collection. The SPC Chart object specifies the macro that will be executed to produce the result set for the SPC Chart, the chart type, the chart limit rules, the email addresses that will receive a notice if the chart causes a violation, the option to put the lot on hold with a valid reason, and of course the variable that will be plotted.

Kodak ISS plant engineers constantly fine-tune process efficiency and optimize overall product yields as new image sensor products are designed, prototyped and tested.

* In early 2004, Kodak ISS went live with Camstar Systems Inc., a Charlotte, North Carolina-based company that develops Web-based manufacturing execution system and quality solutions for global manufacturing companies. Camstar partners with Statit for the Online SPC system.

Positive Growth Measurements
The system has become an integral part of Kodak’s manufacturing and quality processes. The system, which has proven to be easy to use and maintain, provides real-time visibility into the production processes, helps increase yields and increase manufacturing agility to meet changing customer demands.

In a global competitive market, winners will be those that embrace innovation and technology and drive change while providing world-class quality at competitive prices. To Kodak ISS, success is all about providing customers with zero defects, high quality product while increasing flexibility, and improving customer responsiveness thus enhancing their competitive edge in the marketplace.

By: Manash Chakraborty Senior Director of Business Development, Camstar Systems, Inc. and
Joseph Blakely Business Analyst, Image Sensor Solutions, Kodak

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About Camstar Systems, Inc.
Camstar’s Enterprise Manufacturing Execution System and Quality Systems help manufacturers rapidly boost the performance of their distributed manufacturing operations by delivering complete visibility and by providing the flexibility required for rapid growth and change. Camstar’s unparalleled solution monitors, controls and synchronizes global manufacturing, delivering process interoperability and best practices – resulting in maximum agility, the highest quality products, and leaner, more efficient operations. More than 100 leading companies, including AMD, Amkor, ASAT, Corning, dpiX, GEM Services, Genesis Microchip, Hitachi, IBM, Kodak, Philips Semiconductor (NXP), SanDisk, Sony Ericsson, Renesas, SCHOTT, and Spansion rely on Camstar as a trusted software partner. For more information, please visit www.camstar.com.

About Statit
Originally founded as Statware in 1983, Statit is a leading developer of process optimization software technologies for the healthcare and manufacturing industries. Statit provides tools, applications, and professional services that assist users in understanding and managing processes and their outcomes for optimal quality, consumer satisfaction, and cost containment. In 1997 this vision was transformed to developing process optimization software applications by focusing on Internet technologies. Building on a decade of development in process management, Statit has created a new model for empowering the enterprise through its Web-based applications for total and continuous quality improvement. For more information, visit www.statit.com.

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Company Contact: Company Contact:
Camstar Systems, Inc. MIDAS+ Statit Solutions Group
Manash Chakraborty Bill Martinez
(408) 559-5737 (541) 752-4500
mchakraborty@camstar.com

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