Midas+ Statit Solutions Group's Professional Services

Statit is committed to providing you, our customer, with world-class service to assure maximum return on your technology investment. The expertise delivered by Statit's Professional Services Group will help you harness the power of Statit products for your unique business needs.

Supported Customers: Product Updates

Quality Practice Tips

Statit Support Response Schedule

Customer Service technicians are available on the following schedule:

Days: Monday - Friday

Hours: 8:00 am to 5:00 pm Pacific Time

No service is provided during the following U.S. holidays:

New Year's Day Observed
2 January 2012
Memorial Day 28 May 2012
Independence Day

4 July 2012

Labor Day 3 September 2012
Thanksgiving Day 22 November 2012
Christmas Day 25 December 2012

 

 



Hear what our customers have to say...

"When I think of easy installs and smooth going, I think of Statit. "

Colleen M. O'Brien MSN, MSMI, RN, CPHQ
Team Leader Quality Resource/Privacy Officer
Bellin Health

"Specialized Software packages such as this need good support. Statit provides responsive and enthusiastic support from knowledgeable staff. It’s a pleasure to work with these professionals."

Robert Welshe
Independent Contractor

"In addition to efficient service during product installs, the Statit phone staff has been an extremely important part of continuing support to our users. We have found Statit employees to be professional, yet friendly. Many thanks to Tom and his great staff."

Sue Gotelli
Sutter Health

"I wanted to let you know how helpful the support staff has been at Statit. We recently moved our Statit application to a new server. I had the opportunity to work with one of your engineers who was extremely helpful, knowledgeable and efficient not to mention friendly. Just wanted to let you know that I appreciate the support. "

Liane White
ThedaCare