There has been a lot of focus in healthcare
to meet The Joint Commission's OPPE requirements.
Statit Physician Profile
and Review (PPR) provides this capability,
but even more importantly, it provides tools
for chiefs to understand and monitor the performance
of their teams.
Assessing Team Performance
Statit PPR solves these challenges and provides
the chief with the tools they need to monitor
and assess the performance of their team.
How is the Provider Team Performing Now?
The following is an example of how chiefs can use Statit PPR to understand how their team is performing now.
Who is Truly Performing Differently?
One of the most important things needed to effectively
manage a provider team is to understand who
is truly performing better or worse than their
peers. The assumption that everyone should be
performing the same cannot be made for all measures.
For example, it is typically not realistic to
expect that all providers have the same volume
of patients. For those measures where everyone
should be performing the same, who is different?
Let's take a look at an example of using Major
Complication Rate. The typical approach compares
the rate for each of the providers as shown
below.
This is the WRONG APPROACH
and reaches the WRONG CONCLUSION!!!
This is the WRONG APPROACH because the comparison
is only done by looking at the Major Complication
Rate. Techniques that compare rates MUST also
take volume into account. It turns out that
Dr. Arellano only saw one patient, whereas other
doctors saw over 400 patients for the same period
of time.
The Right Approach to Identifying who is
Truly Different
The right approach to identifying who is
performing differently MUST take volume into
account. The technique used below by Statit
does this and identifies which providers are
truly performing differently than their peers.
The sort order in the table below is from the
worst rate to the best rate. Note that in the
example, Dr. Arellano has only one patient and
because of this, he is not identified as being
statistically different compared to his peers
(the Quality Status column).
This technique uses an SPC chart that takes
volume into account when calculating the performance
of an individual provider. Each provider's performance
is used to compute the overall average (the
vertical black line on the chart) and then the
control limits (vertical red lines) are calculated
based on volume for each provider. If a provider's
performance is outside of their control limits
(the black triangle), then they are performing
differently than their peers.
Who on my Team is not Meeting Established
Targets?
Statit PPR allows the chief to see at a glance
who on their team is not meeting performance
targets.
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