Presented by Colleen M. O'Brien, MSN, MSMI,
RN, CPHQ
Team Leader Quality Resource
Privacy and Safety Officer
Bellin Health
Background
In 2005, Bellin's measurement control system
had over 250 system-level quality indicators.
Many of these indicators also were reported
at the department level and on varying schedules
(monthly, quarterly, annually, etc.). For example,
compliance with the Centers for Disease Control
guidelines on health care hand hygiene was measured
across the entire system, the care center level
(e.g., invasive clinical services, heart and
vascular services) and the department level
where actionable improvement plans could be
developed to address the specific departmental
environment. Although none of the current indicators
were measured at the shift level, the potential
exists to do so. It was also clear to the Quality
Resources team that the demand for quality and
safety information from both accreditation and
certification agencies, as well as the general
public, would continue to grow.
This webinar discusses the process Bellin Health
underwent while preparing for a visit from the
Joint Commission. Take
a sneak peak at the white paper co-written
by Collen O'Brien, Bellin Health, and Sue Jennings,
Healthcare Consultant.
Register to View the Presentation Files
