Background
Professionals involved in healthcare administration,
services and policy information can ill afford
to be uninformed; it puts them at too much of
a disadvantage. Policy and financial decisions
must be based on information such as data describing
the patient population or data defining appropriate
levels of care based on acuity of illness or
condition. Because medical care influences the
budget, administrators and healthcare managers
have to provide themselves with the tools and
the education to understand that care.
Dr. James, a world-renowned expert in the field
of healthcare performance improvement, will
share his unique perspective on the relationship
between performance metrics and financial results.
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