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ASQ's Quality Practice Seminar, sponsored by MIDAS+ Statit Solutions Group:
Effective Strategies to Overcome Accreditation Process Issues and Achieve Tangible Quality Improvements through the use of Information Technology


Presented by: Todd Neal Fletcher, Director of Health Systems, Touro Infirmary, New Orleans, Louisiana

Background

For more 150 years, Touro Infirmary located in New Orleans, Louisiana, has maintained its patient focus throughout and treated more than one million patients over that time. Recently, the organization has unfortunately been a victim itself from the ravages of Hurricane Katrina, realized financial challenges and also experienced a high staff turnover while at the same time, strived to present a solid accreditation footprint.

The dynamic nature of accreditation requirements continue to present a challenge to all organizations resulting in the quandary, how do you effectively manage all the quality, performance improvement, accreditation and educational processes to ensure your organization establishes, practices and maintains effective compliance protocols? This webinar discusses the high value Information Technology (IT) based solutions provide for acquiring and achieving such results and the processes that Touro Infirmary underwent while preparing for a visit from The Joint Commission.

Topics covered in this complimentary webinar include:

  • Breaking the mold: What does "Continuous Readiness" really mean?
  • How do you identify deficiencies and best practices?
  • Does identifying and managing issues to keep the HCO in the Plan-Do-Check-Act cycle of Quality Management stretch your resources?
  • Defining Measures of Success and how to gather, analyze and trend such data
  • How do you emphasize accountability and not rely solely on responsibility?
  • How do you manage the constantly evolving processes in the HCO's accreditation practice?
  • How do you capture and present data for various audiences?

The case study: Campaign for Safety: a series of "tracers" based on the National Patient Safety Goals performed weekly for awareness utilizing technology from the MIDAS+ JRepository Solution.

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