Presented by: Todd Neal Fletcher, Director
of Health Systems, Touro Infirmary, New Orleans,
Louisiana
Background
For more 150 years, Touro Infirmary located
in New Orleans, Louisiana, has maintained
its patient focus throughout and treated more
than one million patients over that time.
Recently, the organization has unfortunately
been a victim itself from the ravages of Hurricane
Katrina, realized financial challenges and
also experienced a high staff turnover while
at the same time, strived to present a solid
accreditation footprint.
The dynamic nature of accreditation requirements
continue to present a challenge to all organizations
resulting in the quandary, how do you effectively
manage all the quality, performance improvement,
accreditation and educational processes to
ensure your organization establishes, practices
and maintains effective compliance protocols?
This webinar discusses the high value Information
Technology (IT) based solutions provide for
acquiring and achieving such results and the
processes that Touro Infirmary underwent while
preparing for a visit from The Joint Commission.
Topics covered in this complimentary
webinar include: