Statit Webinars: Healthcare Archive

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Statit Webinars

ASQ Quality Practice Seminar Series, Sponsored by Statit

Dynamic Learning Series, Sponsored by Midas+

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Automating Quality Reporting Using Your Existing Data

Quality departments within healthcare have a tough challenge to meet the existing reporting needs of Quality Indicators throughout the organization. And that challenge is going to become ever more difficult as more and more processes are tracked and targeted for improvement.

Key issues include:

Many organizations attempt to perform this task using Microsoft Office products (Excel, Word, PowerPoint), but these approaches require considerable resources internally and have many shortcomings. There is a much more effective way.

In this webinar, we will explore the challenges associated with Health Care Quality Reporting, particularly with the use of Excel as a reporting tool. We will look at Quality reporting issues in healthcare and present a way to automate reporting and distribute real time reports using your Intranet, along with Statit piMD. Best of all, you can continue to use your existing data residing in Excel, MS Access and any other databases.

The Balanced Scorecard: Aligning Your Organization's Goals and Strategies

The balanced scorecard is a strategic planning and management tool that is used by organizations to align business activities to their vision and strategy. It helps executives and managers to communicate internal and external goals and targets while allowing them to track the performance of key metrics across the organization, department or service line to quickly identify those areas that need attention. Things you will learn in this presentation:

Beyond OPPE - Effective Tools to Manage Physician Group Performance

There is a lot of focus within healthcare to meet The Joint Commission’s OPPE requirements for physicians. But if you step back and look at the bigger picture, what is really needed are more effective tools for the physician chiefs to understand and manage the performance of their physician groups (specialties).

Questions chiefs need to look at when effectively managing physician groups include:

Critical Interventions to Improve Performance: MetroWest Medical Center's Patient Safety Journey

Recently, MetroWest Medical Center was awarded the 2010 Betsy Lehman Patient Safety Recognition Award. The Betsy Lehman Center for Patient Safety and Medical Error Reduction was launched in January 2004 and is named for Betsy Lehman, a Boston Globe health news reporter who died in 1994 as the result of a medication error -- an overdose of chemotherapy. The Massachusetts Coalition for the Prevention of Medical Errors, established in 1996, serves as the Advisory Committee to the Betsy Lehman Center.

The Betsy Lehman Center serves as a clearinghouse for the development, evaluation, and dissemination, including, but not limited to the sponsorship of training and education programs, of best practices for patient safety and medical error reduction.

The 2010 award theme focuses on improvements in safety through the adoption of best practices/tools to address better patient care transitions across the health care continuum.

Listen to leaders from Vanguard Health Systems discuss the critical interventions employed to improve the performance at MetroWest Medical Center, the 2010 Betsy Lehman Patient Safety Recognition Award recipient. Performance improvement areas to be addressed include:

Presented by:

Maria Hill RN, MS, Vanguard Health System Regional VP Patient Safety & Quality, Chicago IL
Linda Campbell RN-BC, CPHQ, Director Quality & Patient Safety MetroWest Medical Center, Framingham MA
Jane Pike Benton, RN MS, Executive Director MetroWest Homecare and Hospice, Framingham, MA

Designing and Implementing Composite Performance Measures to Accelerate Quality Improvement: A Case Study at Doylestown Hospital Using Core Measures...and More

As a healthcare professional, you need to measure performance and show results now – lives depend on it. Use well-designed composite measures in combination with Pareto charts to maximize your improvement efforts.

Learn from the experience at Doylestown Hospital – a case study highlighting the techniques and approaches that will help you harness this powerful tool in any environment.

Designing and Rolling out Effective OPPE Solutions

As most healthcare organizations begin to address ongoing professional practice evaluation (OPPE) mandated by The Joint Commission, there are many obstacles as well as opportunities for rolling this out successfully. Marion Yerxa will share her experiences of developing / deploying Physician Profiling to meet OPPE requirements and, even more importantly, helping the chiefs understand how their teams are performing.

Discussion topics will include:

Presented by: Marion Yerxa RN, MBA, CPHQ
Assistant Administrator for Quality; Patient Safety; Medical Staff; Credentialing; Accreditation; Licensing
Kaiser Permanente San Diego

Effective Strategies to Overcome Accreditation Process Issues and Achieve Tangible Quality Improvements through the use of Information Technology

The dynamic nature of accreditation requirements continue to present a challenge to all organizations resulting in the quandary, how do you effectively manage all the quality, performance improvement, accreditation and educational processes to ensure your organization establishes, practices and maintains effective compliance protocols? This webinar discusses the high value Information Technology (IT) based solutions provide for acquiring and achieving such results and the processes that Touro Infirmary underwent while preparing for a visit from The Joint Commission.

Topics covered in this complimentary webinar include:

The case study: Campaign for Safety: a series of "tracers" based on the National Patient Safety Goals performed weekly for awareness utilizing technology from the Midas+ JRepository Solution.

A Guide to Choosing the Appropriate Chart

This webinar presents a step-by-step guide to assist in your success of measuring and monitoring key processes and outcomes through the use of process behavior charts. With a few simple guidelines, we can determine the most appropriate chart to use based on the data and objective we have. Using common healthcare data and objectives, we will present “real world” examples of the output, examining when and why certain charts are more appropriate than others. While measuring performance improvement efforts in healthcare is critically important to your success, it can be very complex and overwhelming. This one-hour complimentary webinar will increase your understanding while reducing your anxiety.

Here are some of the key benefits or “take-aways” from the webinar:

Healthcare Cost of Quality—The Relationship Between Performance Metrics and Financial Results: ASQ's Quality Practice Seminar, sponsored by Statit

Presented by Brent C. James, M.D., M.Stat.
Executive Director, Institute for Health Care Delivery Research
Intermountain Health Care

Background

Professionals involved in healthcare administration, services and policy information can ill afford to be uninformed; it puts them at too much of a disadvantage. Policy and financial decisions must be based on information such as data describing the patient population or data defining appropriate levels of care based on acuity of illness or condition. Because medical care influences the budget, administrators and healthcare managers have to provide themselves with the tools and the education to understand that care.

Dr. James, a world-renowned expert in the field of healthcare performance improvement, will share his unique perspective on the relationship between performance metrics and financial results.

Identifying Unpredictable Variation through Root Cause Analysis

Unpredictable variation is best identified using a process control chart. Sources of this variation need root cause analysis for identification that leads to actions to eliminate or minimize these causes. This webinar will help one understand the data and process needed to discern and eliminate special cause variation.

Attendees of this complimentary webinar will be shown how to:

You'll also gain an understanding of special cause variation through statistical process control techniques.

The Importance of Continuous Quality Improvement Dashboards and the 2 Easy Steps to Create Them!

In this webinar, attendees learned why dashboards have gained popularity amongst healthcare providers and the importance of including continuous quality improvement (CQI) techniques in understanding variation.

The webinar helped attendees understand how Statit and its Performance Indicator & Management Dashboard (piMD) solution can create these in 2 easy steps:

Managing Performance Data to Improve Medication Safety

Medication safety is a primary patient safety focus of virtually all healthcare delivery organizations. Understanding which measurements are important, how to best collect data for the measurements, and how the data and measurements should drive performance improvement are critical in any medication safety initiative. Learn how some of the Kaiser Permanente medical facilities are using a variety of technologies and approaches, including a Web-based dashboard to manage data to improve medication safety.

Mapping and Measuring a Culture of Continuous Improvement in Healthcare Delivery — What is True North?

The key to lean transformation is to embed continuous improvement into the fabric of your organization and making it part of the "DNA" of your entire workforce. Toyota coined the term "True North Metrics" that focus on four key metric areas. Join us to learn of the special importance of engaging each and every person in your organization to align with True North.

Presented by: Dr. John Toussaint, President and CEO emeritus, ThedaCare, Appleton WI
ASQ's Quality Practice Seminar, sponsored by Midas+ Statit Solutions Group

Measure, Manage, Monitor and Improve: A Case Study on Improving Hand Washing Compliance: ASQ's Quality Practice Seminar, sponsored by Statit

Presented by Colleen M. O'Brien, MSN, MSMI, RN, CPHQ
Team Leader Quality Resource
Privacy and Safety Officer
Bellin Health

Background

In 2005, Bellin's measurement control system had over 250 system-level quality indicators. Many of these indicators also were reported at the department level and on varying schedules (monthly, quarterly, annually, etc.). For example, compliance with the Centers for Disease Control guidelines on health care hand hygiene was measured across the entire system, the care center level (e.g., invasive clinical services, heart and vascular services) and the department level where actionable improvement plans could be developed to address the specific departmental environment. Although none of the current indicators were measured at the shift level, the potential exists to do so. It was also clear to the Quality Resources team that the demand for quality and safety information from both accreditation and certification agencies, as well as the general public, would continue to grow.

This webinar discusses the process Bellin Health underwent while preparing for a visit from the Joint Commission. Take a sneak peak at the white paper co-written by Collen O'Brien, Bellin Health, and Sue Jennings, Healthcare Consultant.

Measuring Performance Improvement within the Quality Department

So the buzz phrase these days in healthcare is “No dashboard/scorecard and trend information….no performance improvement gains.” Sounds right, doesn’t it? The concept is sound yet the real-world application doesn’t always meet the objective. How do we know if/when our key performance metrics are being viewed and monitored by our organization? Do we know:

If you ever wondered about how to put “teeth” into your objective of performance improvement, this is the webinar for you. If you are an administrator in a quality management role, you will not want to miss this one hour, complimentary webinar on the “statistics of the statistics.

Navigating The Joint Commission OPPE Requirements

The ongoing professional practice evaluation (OPPE) mandated by The Joint Commission in 2007 has as an objective that organizations look at data on performance for all practitioners with privileges on an ongoing basis rather than at the two-year reappointment process. By doing so, this would allow organizations and providers to take steps to improve performance on a more timely basis. The objective is simple enough. Yet the practical application of data collection, attribution, analyses, evaluations, profile distribution, security, etc. is much more complicated. Join us for this informative hour of understanding and overcoming challenges that typically create hurdles in complying with TJC mandate.

Take-aways:

Presented by: Dr. Christopher Heller, MD FACS
ASQ's Quality Practice Seminar, sponsored by Midas+ Statit Solutions Group

New Options for Reporting and Tracking Never Events

This webinar shows you a new way to track “Never” events (e.g. Falls with Serious Injury). Rather than just counting how many events you have in a quarter, a powerful new technique being deployed by many hospitals is to measure the time between these events.

In this session you will learn:

Performance Improvement - Compare & Contrast

Efforts to incorporate the principles of continuous quality improvement (CQI) into health care have been underway for about 10 years. In order to be successful with CQI, many things must come together in a profound, organization-wide recognition of the need for change.

In this webinar, attendees learned some effective Comparison techniques and their effect on system-wide quality metrics:

...while at the same time, understanding difference (Contrast) between solutions that taut performance improvement benefits but come up short on value.

Performance Improvement through Smarter Reporting

Quality departments within hospitals have a tough challenge to meet the existing reporting needs of Quality Indicators throughout the organization. And that challenge is becoming ever more difficult as more and more processes are tracked and targeted for improvement.

Challenges include:

Learn how you can:

We look at quality reporting issues in healthcare and present a simple way to automate reporting and distribute real time reports using your Intranet, along with Statit piMD. Best of all, you can continue to use your existing data residing in Excel, MS Access and any other databases.

Physician Profiles - Impact on Quality: ASQ's Quality Practice Seminar, sponsored by Statit

Physician profiles are becoming increasingly important as part of initial hospital appointment, reappointment, and ongoing professional practice evaluation (OPPE), as now required by The Joint Commission. This session will describe the steps to create your own profiles, including potential pitfalls, and how to avoid them.

Attendees of this complimentary webinar will be shown how to:

You will also see how profiles can be displayed and distributed to your medical staff via secure web access.

Presented by Henry Johnson, MD MPH. Dr. Johnson is Medical Director of the Midas+ software division of ACS Healthcare Solutions, in Tucson, Arizona, where he supports safety/quality software development and client relations, with special emphasis on decision support.

Physician Profiles - "Quality" Reports for the Enterprise

The entire healthcare industry is under siege from internal and external sources. The days of laboriously gathering data which result in suspect and vague interpretations, is a thing of the past. Statit has teamed with its clients in the healthcare industry to improve healthcare performance by improving critical processes including physician performance.

Key issues include:

In this webinar, we explore the challenges associated with physician profiling reporting, tracking and measuring performance, comparisons to peer group and drilling down to encounter level detail. Automating your physician profiling reports with accurate and statistically significant analyses to physicians is the first step in driving the hospital's overall quality and financial well being.

Statit Physician Profile & Review Product Demonstration

Since the webinar presented by Dr. Henry Johnson, of Midas+, we've received an overwhelming number of requests for demos of the Statit Physician Profile & Review application. As we all know, physician profiles are becoming increasingly important as part of initial hospital appointment, reappointment, and ongoing professional practice evaluation, as now required by The Joint Commission. Statit has teamed with its clients in the healthcare industry to improve healthcare performance by improving critical processes including physician performance.

This product demo will describe the steps to create your own profiles, perform and schedule physician reviews, and explore the challenges associated with physician profile reporting, tracking and measuring performance, comparisons to peer group and drilling down to encounter level detail.

Attendees of this complimentary demonstration will be shown:

Successful PI Initiatives - The Role of the Process Expert

In this webinar, attendees learned why and how their process expert plays a critical role in driving strategic improvements throughout the organization.

The webinar helped attendees understand how Statit and its Performance Indicator & Management Dashboard (piMD) solution provides the tools necessary for "process expert accountability" and meaningful performance improvement success.

Dynamic Learning Series - Quality Track, Session 2: Physician Profiles—A Recipe for Success

Physician profiles are becoming increasingly important as part of initial hospital appointment, reappointment, and ongoing professional practice evaluation (OPPE), as now required by The Joint Commission. This session will describe the steps to create your own profiles, including potential pitfalls, and how to avoid them.

Attendees of this complimentary webinar will be shown how to:

You will also see how profiles can be displayed and distributed to your medical staff via secure web access

Presented by: Henry Johnson MD MPH, Medical Director - ACS Midas+
Dan Schober, Systems Development Manager - Midas+ Statit Solutions Group
Midas+ Dynamic Learning Series, Quality Track

Dynamic Learning Series - Quality Track, Session 3: Automating Quality Reporting Using Your Existing Data

Quality departments within healthcare have a tough challenge to meet the existing reporting needs of Quality Indicators throughout the organization. And that challenge is going to become ever more difficult as more and more processes are tracked and targeted for improvement.

Key issues include:

Many organizations attempt to perform this task using Microsoft Office products (Excel, Word, PowerPoint), but these approaches require considerable resources internally and have many shortcomings. There is a much more effective way.

In this webinar, we will explore the challenges associated with Health Care Quality Reporting, particularly with the use of Excel as a reporting tool. We will look at Quality reporting issues in healthcare and present a way to automate reporting and distribute real time reports using your Intranet, along with Midas+ Statit piMD™. Best of all, you can continue to use your existing data residing in Midas+, Excel, MS Access SQL databases, etc.

Presented by: Tom Simas, Vice President Operations - Midas+ Statit Solutions Group
Midas+ Dynamic Learning Series, Quality Track

For more information on these and other webinars, contact us at .