In this complimentary webinar, we discuss
tampering and its effects. Tampering was responsible
for the birth of SPC. We review that birth,
as well as Demings view of tampering.
Treating Common Cause variation as Special
Cause is one of the quickest ways to throw
a system into chaos. Understanding "What
is tampering?" and "What is systemic
change?" is important to the quality
journey.
By reviewing this webcast, you will: